Real local businesses. Real results. See how Qualiflow's AI receptionist handles calls, captures every opportunity, and keeps customers happy.
Wagonex is a UK vehicle marketplace. Its marketing drives calls at all hours, but the office keeps office hours. Now every call outside them is answered, and every caller becomes a lead in the CRM.
The Whisky World ships rare bottles worldwide. A quarter of its calls come in at weekends and after hours. Qualiflow now answers them, opens a support ticket with the order details, and replaced the call centre the shop used to pay for. The pilot went so well that the group added seven more phone numbers.
The Grapevine sells wine and gifts from two London shops and online, and a third of its calls come from the US. Before holidays and in busy seasons it gets over 100 calls a day. Liam, its AI receptionist, now answers on 7 lines, opens support tickets and keeps callers out of the queue. The Grapevine belongs to the same group as The Whisky World, where the pilot started.
How real estate companies win after-hours inquiries, structure repair reports, and route urgent calls in real time.
Praxis Friedrichson, a Berlin physiotherapy practice, needed cover for patient calls at lunch, after hours, at weekends and when the receptionist is away. In a 3-week pilot, Qualiflow's AI receptionist booked 70 new appointments and handled over 120 bookings that patients moved or cancelled.
Berlin real estate agent Katy almost lost a high-value luxury apartment booking because she ignored an unfamiliar number at night. Qualiflow answered, confirmed the caller's interest, and booked the viewing. The deal closes this week.
The Castle Berlin, a large pub and restaurant in Berlin Mitte, fielded a surge of calls and reservation requests during the World Cup. Qualiflow's AI receptionist answered every call, handled reservations and takeaway orders, and kept the team focused on service instead of phones.
During UK heatwaves, All-Star Air Conditioning received up to 530 calls per day. Qualiflow's AI receptionist answered every call without pause, reduced summer reception staffing from 3 to 1, and secured high-value installation jobs that previously went to competitors who simply picked up the phone first.
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